Payroll Helpdesk Agent (M/F)
Position: Payroll Heldesk Agent (M/F)
Position Type: New Hire – this position is not a replacement.
Reports to: HR Shared Service Center
Location: Kosova
Office Location: Prishtina
Starting Date: July 2022
Language Requirement: English (min. B2) and German (min. B2 to C1)
Work schedule: Monday-Friday, Regular Working Hours
Teleperformance is the world’s largest customer service company that offers outstanding career opportunities. Our team has more than 320,000 colleagues in 80 countries and has a tradition of 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.
Tasks:
- Act as department liaison: answer employee inquiries related to the salary, communicate with other departments, monitor phone calls and respond timely
- If necessary identify issues and transfer issues to the responsible department for final solving
Requirement and Skills:
- Very good German language skills (min. B2 level to C1 level)
- Good English language skills (min. B2 level)
- Demonstrated ability to provide excellent customer service.
- Payroll experience required
- Experiences with HR software, like HRIS or HRMS is an advantage
- Computer literacy (MS Office applications, in particular)
- Excellent organizational skills, with an ability to prioritize important projects
How to Apply
Please apply by clicking on the button below:
The deadline for application is until Wednesday, 29th of June. Only short-listed candidates will be contacted.