Tech Support Representative

Tech Support Representative

OPEN POSITION Full Time (partly remote)

(6PM to 2AM)

Sonnecto is a tech-driven company specialized in software products and customer solutions. Based in Prishtina, London and New York - our mission is to provide digital solutions and create products for global markets.

Expectations / Duties

The role will be responsible for assisting with calls, email and chat communication, and also supporting software and systems used for teaching/learning - mostly with emphasis on support.

Skills / Technology / Requirements

• CRM Administration and Configuration. Administer the system as an admin;
• JIRA; Discord & GitHub Administration and Configuration;
• Java Installation and Software Troubleshooting, as well as other development tools as: Repl.it, Eclipse and others;
• System Administration such as Linux, Windows and DevOps;
• Education: IT field related;
• English level : B2/C1;
• Java programming skills (preferable).

Working with Sonnecto

• Health insurance;
• Inspiring, friendly and fun environments;
• Market-oriented training and coaching;
• Location: Prishtina - City Center;
• Internal development plans and inspiring career paths.

If you want to join this great opportunity, send your resume, specifying the

role you are applying for to [email protected], no later than 28th of December, 2021. Feel free to write to us if you have any questions before you apply.

Please note that only short-listed candidates will be notified.