Recruitment for Chemonics International
Kosovo e-Governance Activity (KeG)
Position Title: IT Core Competencies Development vs Outsourcing Analysis Expert (Short-Term CCN)
Position Type: Cooperating Country National-CCN (Kosovo citizen or lawfully admitted permanent resident)
Period of Assignment: (June – September 30, 2024) (up to 65 days of LOE)
Reports to: Objective Two Lead
Location: Pristina, Kosovo
BACKGROUND
The USAID Kosovo e-Governance Activity (USAID KeG) aims to improve the Government of Kosovo’s (GoK) digital service delivery and management of digital government systems by clarifying institutional roles and processes, strengthening institutional capacity to deliver services, and engaging civil society and the private sector. The activity will accelerate transformation into an agile digital government, which ensures that Kosovans receive high quality, efficient and accessible government services. The Activity focuses on the following three program objectives:
Objective 1: Institutional roles and governance processes are clear, actionable, and implemented.
Objective 2: Key institutions have the technical expertise and program management skills to develop, manage, and deliver digital government platforms and services.
Objective 3: External feedback and oversight mechanisms on digital priorities and service delivery are established and used.
The Agency for Information Society (AIS) currently lacks staff and competencies among its existing workforce to carry out the mission it has been entrusted by the Kosovo eGovernment Strategy 2023-2027. This deficiency encompasses both core competencies and the skills required to manage outsourced projects or contractors effectively.
Historically, outsourcing of skills at AIS has been integrated into project packages, such as combining outsourcing skills with system development procurement, leading to subsequent outsourcing of skills for system maintenance to contractors. Consequently, AIS's approach to outsourcing has been more reactive, driven by necessity rather than a strategic decision-making process. Towards this effort, in addition to the current tasks, USAID KeG has commissioned separate work (Activity 2.1.3) to determine the “Feasibility of Developing In-House vs. Outsourcing” of core IT capacities for two specific case studies with two institutions and to develop an evaluation procedure that should guide AIS in choosing the most suitable execution from the cost perspective. These studies look into the problem from the cost efficiency perspective, analyzing precise cost data related to IT spending. The data and the results of these studies will be made available to the current activities. The two current activities, Activity 2.2.1 and 1.3.5, look at the same question from the systems and human capacity building perspectives. Activity 2.2.1 takes a comprehensive approach to core capacity development, while Activity 1.3.5 focuses on identifying systems and services that can be outsourced to local private sector companies with the necessary technical capacity.
SPECIFIC TASKS AND RESPONSIBILITIES
The USAID KeG is seeking a short-term expert to work on analyzing the development of core IT competencies vs outsourcing skills and support AIS to determine a documented rationale on this as well as draft a training plan for developing core areas for in-house staff.
Tasks and responsibilities: The expert will work to complete the following activity and tasks:
Support AIS to identify core areas where it needs to build its human capacity and to identify what services and capacities should be contracted out (partially or fully) to local tech companies. |
|
Task 1 |
Support AIS to determine criteria for systems most suitable for in-house development vs contracting out. |
Task 2 |
Support AIS to determine what core areas they need to have permanent/in-house staff and for what core areas they can contract out. |
Task 3 |
Update the cost-based Evaluation Procedure on building in-house capacities vs. outsourcing, developed prior by KeG activity 2.1.3, to include also Technical Systems (1.3.5) and Human Capacity (2.2.1) considerations. |
Task 4 |
Support AIS to develop training plan for in-house staff for core areas. |
Task 5 |
Prepare and conduct a presentation of the Analysis, the Evaluation Procedure and the Training Plan for high-level officials from counterparts and other stakeholders. |
Task 6 |
Prepare and submit for approval the Final Report that includes: the purpose of the consultancy, work undertaken, progress made, issues and/or problems encountered, expected follow-on interventions, as well as actions to be performed by counterparts, and list of stakeholders met. |
DELIVERABLES and DELIVERABLES SCHEDULE
The STTA shall submit the deliverables described above in accordance with the following Deliverables Schedule:
Del. No. |
Deliverable Name |
LoE |
Due Date |
1 |
Technical Systems/Services In-House Development vs. Outsourcing Analysis Report |
14 days |
Start date +30 days |
2 |
Core Skills In-House Development vs. Outsourcing Analysis Report |
14 days |
Start date +30 days |
3 |
Updated Evaluation Procedure on Building In-House Systems/Services and Capacities vs. Outsourcing |
15 days |
Start date +50 days |
4 |
AIS Training Plan for Developing Internal Staff Capacities in Core In-House Areas |
15 days |
Start date +70 days |
5 |
Presentation of Key Findings and Results of Tasks 1-4 to Stakeholders |
2 days | September 30, 2024 |
6 |
Final Report |
5 days | September 30, 2024 |
The full SoW can be found on the attachment below!
QUALIFICATIONS
LEVEL OF EFFORT AND TIMING
This assignment is estimated to require altogether up to 65 days of LOE within Kosovo. This work is planned to occur during (June - September 30, 2024), based on a time schedule mutually agreed with the Objective 2 Lead at the start of the assignment, subject to further modification as mutually agreed.
APPLICATION INSTRUCTIONS:
Please send an email with ONLY a Cover Letter and CV attached. To [email protected], no later than June 21, 2024. Please indicate the position for which you are applying in the subject line: IT Core Competencies Development vs Outsourcing Analysis Expert.
Cover letter of no more than three (3) pages should include a methodology on how you will undertake the tasks (develop deliverables) and proposed timelines.
Applications will be reviewed on a rolling basis. No telephone inquiries, please. Finalists will be contacted.
Dawnload document HERE
Note: Failure to submit the application as requested with instructions described above may lead to disqualification of an application from consideration.
Chemonics is an employer that does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.